COBRA General Services Overview:
Our COBRA web based service
will not only provide you with the best features within a web based COBRA administrative system but, it will be very convenient
and easy to use.
By entering and storing all of your enrollment data within our 24/7 system, you are able to access not only your daily COBRA information but, it will also help you manage your benefit information,
monthly eligibility lists, invoice reconciliation, annual census data and more.....all with a required compliance audit
trail system.
Access Anywhere and Anytime
With our system, as long
as you have a web browser running Windows, Mac, Linux, Unix, or a mix of them all, you can use the system from anywhere in
the world: at home, at the office, or on the road!
Import Data and Enrollment Process
Our standard method for
gathering employee and status change data is through our web based portal. Our typical client will be given exclusive and
secured access to their own organizational login area. This dedicated access is a standard feature incorporated within our
monthly service. Other data collections systems that are available include email, fax, standard .CSV data file transfer and
our new XML exchange format.
Security
Our COBRA system utilizes
some of the most advanced technology for Internet security available today. When you access our site using Netscape Navigator
6.0 or Microsoft Internet Explorer versions 5.5 or higher, Secure Socket Layer (SSL) technology protects your information
using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to Registered
Users in your organization. More information is available regarding our data storage, backup disaster and related areas.
Special Training Program
We will provide
a complimentary training session and follow-up support for the employer. This training will enable the client to access all
required web portals for enrollment, day to day changes and access audit trail reporting. This system is available on the
World Wide Web 24/7.
As
a special note: One of our best services that we perform every business day is to answer our
phones...LIVE!
We look forward
to speaking with you regarding any question, concern or issue including, “just saying hello”.
CobraSolve
